Treasure Coast IT Solutions

St Lucie, Martin, Indian River, & Okeechobee Counties
Treasure Coast IT Solutions

Complete Business Technology
Solutions & Support

St Lucie, Martin, Indian River, & Okeechobee Counties
Treasure Coast IT Solutions

Complete Business Technology Solutions & Support

Complete Technology Management

It's Like Having an Entire IT Department on Staff

Virtually every organization today depends on technology to operate efficiently and effectively. At the same time, many don’t have the staff expertise to support, plan, or implement the needed technology infrastructure. When your organization faces technology problems, you lose money. Your organization needs support for ALL of your technology that is just a call or click away to get you back up and running if problems arise. Our Managed Technology Services also help with planning for the future. We will help you make the right technology choices all while staying on budget.

We believe that just because you don’t have hundreds of employees doesn’t mean you can’t have a dedicated IT staff. In fact, most of our clients have between 5-30 computers. Our clients rely on Line of Business Applications, email, phones, the Internet, and their computer network to operate. As a result, organizations in and around Fort Pierce, Port Saint Lucie, Stuart, and Vero Beach FL trust us to install, maintain, and support the technologies, computer systems, and network infrastructure that are the bedrock of their operations.

We work most effectively with clients who:

It's like having a full IT department on staff
  • Need Technology Management Services that are secure and reliable
  • Understand technology to be a powerful method for gaining and retaining a competitive edge
  • Want an advisor they can trust as their technology partner to help them use today’s technology and implement tomorrow’s
  • Are committed to investing in systems and technology to better their organization

Schedule A Free Consultation

We know switching providers can be daunting and not every provider is the right fit.  Lets schedule a no-obligation meeting to see if we can help your organization.

Our Complete Technology Management Plans

HelpDesk

Guaranteed Response Times

Response times guaranteed in your contract’s SLA (Service Level Agreement)

Priority Support vs Pay As You Go

Complete Technology Management customers get priority support over Pay As You Go hourly rate customers.

Discounted Hourly Rates for Projects

Discounted hourly rates for projects, non-covered services, and after-hours service.

Network & Systems Monitoring

24×7 monitoring of your network, workstations, and servers.

Remote Support

Virtually Unlimited Remote Support via phone, text, email, and remote systems access during normal business hours.

Email Protection

Industry standard SPAM, Phishing, and Malware filtering for your company’s email.

Workstation/Server Protection with EDR

Full protection for workstations and servers. Includes Next-Gen Endpoint Antivirus, DNS filtering, endpoint firewall management, brute-force attack blocking, AI powered detection, signature-free ransomware encryption protection, managed Extended Detection & Response (EDR).

Basic Office 365 Security Monitoring & Hardening

Monitoring for security issues such as abnormal logins and rule creation. Hardening of security policies and monitoring to ensure enforcement.

Server & Office 365 Backup

Managed backup for servers.

Backup for Office 365 including Exchange data, OneDrive, SharePoint, and Teams data.

Basic Software Update Deployment

Software update deployment including Windows patching and standard system software.

License Management

Management and use monitoring of purchased software licensing to ensure you stay in compliance.

3rd Party Vendor Management

We work with your 3rd party vendors to facilitate product or service support including internet providers.

Complete

Everything in HelpDesk plus
Accordion Tab Title 2

Project work gets priority over Pay As You Go hourly customers and Complete Technology Management HelpDesk customers.

Onsite Support

Virtually unlimited Onsite support for your technology issues.

24x7 Security Operations Center Monitoring

24×7 monitoring and response of antivirus, EDR, and ransomware protection through Heimdal’s global SOC. This qualifies as MXDR service for Cybersecurity Insurance.

Basic Staff Security Training

Basic security training for staff.

Technology Planning

Recommendations based on your potential needs and on demand consulting as requested.

Basic Software Deployment

Basic software deployment for new software or major upgrades per your service agreement.

Basic Network Hardware Deployment

Basic deployment of new or upgraded network hardware for switches, firewalls, and access points, per your service agreement.

Loaner Hardware

Free for temporary use, loaner systems and network equipment to keep your business running when things break. Loaner hardware is available on a first come first serve basis only.

Basic Software Vulnerability Management

Quarterly scanning for installed software with known vulnerabilities to facilitate patching or replacement.

Complete Compliance

Everything in Complete plus
Advanced Office 365 Security Hardening

Includes Microsoft Entra ID P1 licenses for staff to enable additional security features in Microsoft 365.

Advanced Software Vulnerability Management

Monthly scanning for installed software with known vulnerabilities to facilitate patching or replacement.

Cloud Software Monitoring

Monitoring and cataloging of the cloud applications your staff are using.

Advanced Staff Security Training

Additional security training including quarterly email phishing training.

Compliance Monitoring & Support

For customers who require industry standard compliance monitoring. Support to get your organization into compliance is also included.

Microsoft Entra P1 License

For additional security of your Microsoft 365 platform an Entra P1 license is included for each employee. This allows features such as Conditional Access and additional security settings and monitoring. If your organization has Microsoft 365 Business Premium licenses for each employee a discount is applied.

Estimate Your Monthly Price

Schedule A Free Consultation

We know switching providers can be daunting and not every provider is the right fit.  Lets schedule a no-obligation meeting to see if we can help your organization.

Let's Get Started

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